Disable WISHLIST for specific catalog items possible?

Zod
Giga Guru

Hi,

we now enabled the wish list, but I would need to be able to disable it for specifig catalog items.

If this is not possible, I wonder how I can identify if the catalog item is loaded in the with list contexts, as all catalog ui policies are not set anymore when accessing the catalog item via the wishlist ...

Thank you!

1 ACCEPTED SOLUTION

Ah from the Release Notes, this is new in Madrid.

Portal settings
Define the catalog item behavior in Service Portal using portal settings. You can configure the following settings for a requester:

  • Request method.
  • Display of the quantity and delivery time of the item.
  • Options to add an attachment to the item, or make the attachment mandatory.
  • Options to add the item to the wish list or cart.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

View solution in original post

5 REPLIES 5

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Have you tried the "Hide Add to Wish List" checkbox on the Catalog Item form?

find_real_file.png

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark

---

LinkedIn

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

This is not available out of the box - is it? What version you are on. 

London does not seem to provide the field.

Ahhh... I'm on Madrid, this is out-of-the-box Madrid. Not sure if this is available on London, have to check (maybe just not on form lay-out?).

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn

Ah from the Release Notes, this is new in Madrid.

Portal settings
Define the catalog item behavior in Service Portal using portal settings. You can configure the following settings for a requester:

  • Request method.
  • Display of the quantity and delivery time of the item.
  • Options to add an attachment to the item, or make the attachment mandatory.
  • Options to add the item to the wish list or cart.

Kind regards,
Mark

 

Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

---

 

~444 Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field

LinkedIn