Trying to use sevice now Email API to send an email

[Gareth Jones]

I'm trying to use the Email API to send and email.  I've fired up a Personal Developer Instance, added email_api_send role to the admin account, turned on email send/receive in email properties, and am sending the following...

curl "http://devxxxx.service-now.com/api/now/email" \
--request POST \
--header "Accept:application/json" \
--header "Content-Type:application/json" \
--data "{
\"to\": [
\"gareth <gjones@ca.ibm.com>\"
],
\"subject\": \"Hello There\",
\"text\": \"Test Message\",
\"html\": \"<b>Test Message</b>\",
\"table_name\": \"incident\",
\"table_record_id\": \"xxxxxx\",
\"headers\": {
\"X-Custom\": \"header\"
}
}" \
--user 'admin':'xxxxx'

Where - obv - the xxx are replaced with valid numbers.

Get nothing back.  Get no emails created. (looked in the email log)

New to this stuff - what am I missing...

[Mike Patel]

I think endpoint need to be http://devxxxx.service-now.com/api/now/v1/email

[Gareth Jones]

Tried that - it didn't help

[Chuck Tomasi · Accepted solution]

Have you been able to get this working with the REST API Explorer?

[Gareth Jones]

Well - at least now I'm seeing an error message.  Doesn't help alot - but now I have an error message to paste.

 
 "error": {
    "detail": "Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: com.glide.size_aware.SizeAwareServletInputStream@1c4a827; line: 1, column: 2] (through reference chain: com.glide.email.service.Email[\"to\"]) Check logs for error trace or enable glide.rest.debug property to verify REST request processing",
    "message": "org.codehaus.jackson.map.JsonMappingException: Can not deserialize instance of java.util.ArrayList out of VALUE_STRING token\n at [Source: com.glide.size_aware.SizeAwareServletInputStream@1c4a827; line: 1, column: 2] (through reference chain: com.glide.email.service.Email[\"to\"])"
  },
  "status": "failure"
}