Disabling the P5 Priority
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10-23-2024 11:25 PM
I have a requirement to Disable the P5 priority option i have done that by changing the priority look up table and the choice list as well, but while doing the copy incident UI action the priority is also copied from parent incident how can i stop auto populate priority filed while copying the incindent.
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10-23-2024 11:36 PM
Hi @Satish_335 ,
Check the copy UI action for the incident table and edit the script accordingly so as not to populate priority.
Thanks,
Pradeep
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Regards,
Pradeep
Regards,
Pradeep