Discovery - OID for serial number is not populating to the serial number field

Sysop
Tera Contributor

I'm running discovery on a Fortinet AP FAP-431F. I loaded the MiB file into ServiceNow and ran a Discovery schedule using SNMP only behavior.  This device came back as "Active, couldn't classify"  I dug into the payload and grabbed the SnmpObjectID OID and created a new SNMP OID Classification for it. 

 

find_real_file.png

This worked and the CI was classified like I wanted, but info like serial number and MAC address are not getting captured.

find_real_file.png

Looking at a MiB browser and examining the data coming from this device, it looks like serial number and MAC address are 2 of the OIDs.

120.1.2.0 is the serial number

120.1.5.0 is the MAC address

find_real_file.png

 

So does this mean the MiB file I loaded is not working or doesn't have those OID numbers?  How can I populate serial number and MAC address using this information

2 REPLIES 2

arordeep
Tera Expert

Did you get any answer for this other than writing custom pattern?

Regards,

Deepak

Sysop
Tera Contributor

Custom pattern was the answer.