Discuss button not working in a custom workspace

Pavan Dev
Tera Contributor

Hi

 

I need help displaying the sidebar discussion pop-up in the custom workspace. The out-of-the-box discuss button is displayed on the form. But when I click the button, the sidebar discussion does not open. I have verified the task actions, and it looks good to me. I even followed the article below to configure but no luck. Can someone please assist me with this? Am I missing anything?

 

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1213249

 

V/R

Pavan.

5 REPLIES 5

Thanks @Pavan Dev for update.

 

Please accept the answer and close the thread.

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