Discuss button search functinolity is not working as we expected.
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12-13-2023 01:02 AM
Hi All,
when i click on discuss button the Assignmemt group users are automatically populated in the Add participants section but when i am trying to add the users into the discusstion it is showing No result found.
Could please Help How can we achive this.
Thanks,
Gopichand yalamaddi.
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12-13-2023 01:07 AM
I tired same at my side in PDI and it is working. Please check the user record (active or not) or locked out.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-13-2023 01:24 AM
@Dr Atul G- LNG Yes In PDI it is working as expected, but our instance not working search functionality how can i troubleshoot this issue in my instance
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12-13-2023 01:47 AM
Not sure, but is you only facing issue or other teams as well? also only in 1 browser or other. These are just random check.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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12-13-2023 01:53 AM
@Dr Atul G- LNG All the team members are facing same issue and other browser's as well.