Discuss button search functinolity is not working as we expected.
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12-13-2023 01:02 AM
Hi All,
when i click on discuss button the Assignmemt group users are automatically populated in the Add participants section but when i am trying to add the users into the discusstion it is showing No result found.
Could please Help How can we achive this.
Thanks,
Gopichand yalamaddi.
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12-13-2023 01:07 AM
I tired same at my side in PDI and it is working. Please check the user record (active or not) or locked out.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-13-2023 01:24 AM
@Dr Atul G- LNG Yes In PDI it is working as expected, but our instance not working search functionality how can i troubleshoot this issue in my instance
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12-13-2023 01:47 AM
Not sure, but is you only facing issue or other teams as well? also only in 1 browser or other. These are just random check.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-13-2023 01:53 AM
@Dr Atul G- LNG All the team members are facing same issue and other browser's as well.
