Discuss button search functinolity is not working as we expected.

Gopichand yalam
Tera Contributor

‎12-13-2023 01:02 AM

Hi All,

 

when i click on discuss button the Assignmemt group users are automatically populated in the Add participants section but when i am trying to add the users into the discusstion it is showing No result found.

Could please Help How can we achive this.

Gopichandyalam_0-1702457807155.png

Thanks,

Gopichand yalamaddi.

0 Helpfuls
  • 287 Views
5 REPLIES 5

Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Gopichand yalam

‎12-13-2023 02:04 AM

Hi @Gopichand yalam 

 

I checked in my PDI but did not find where this user information is set up. Log a HI support or try to repair plugi. Also are you facing issue 1st time after activation or its long running?

 

https://INSTANCENMAE.service-now.com/now/nav/ui/classic/params/target/sys_ux_form_action_layout_item.do%3Fsys_id%3D09dd8df5c31130100f24c87af040ddb4%26sysparm_record_rows%3D1%26sysparm_domain%3Dnull%26sysparm_record_scope%3D53b1b0e79761011018b2fa98c253afcc%26sysparm_domain_scope%3Dnull%26sysparm_record_list%3Dsys_idSTARTSWITH09dd8df5c%255EORDERBYorder%26sysparm_nostack%3Dtrue%26sysparm_record_row%3D1

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls