Discuss button

[Shir Sharvit]

Hi,

I would appreciate help, please.

How do I add the discuss button to Incident in service operation workspace

Thanks , SHIR

[Ct111]

Have you checked this docs link

Related to Discuss button?

Link:

Adding the Discuss button

Mark my ANSWER as CORRECT and HELPFUL if it helps

[Ankur Bawiskar · Accepted solution]

@Shir Sharvit 

it's not available OOB with the plugin.

check this KB. remember you need to have HI credentials to view the content

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1213249 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@Shir Sharvit 

Hope you are doing good.

Did my reply answer your question?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Shir Sharvit]

For this to work for me in SOW, do I have to install a plugin?