Discussion Topic: Getting Started as a ServiceNow Developer

[dlivingston]

Hello,

I have been a ServiceNow System Administrator for the past 2 years (Certified for a year). I have experience modifying and customizing our environment for the end users using business rules, UI Policies, Form Layout, etc. I have since left the company I was working at and have looked for other opportunities within ServiceNow and I want to get into the Developer roles. I am studying the "Application Creation in ServiceNow" from Knowledge16, and building up my Developer Instance with examples like a portfolio, I will be taking the Certified Application Developer exam in the coming month but I am looking for real world advice on how to become and present myself as a Developer to future potential employers.

Looking at the career pages most companies are looking for ITIL certifications, and what I would consider Senior Developer experience. For those developers out there what would you think is a nice progression road map from Administrator to Developer?

My thoughts are find a recruiting company that will take me on as a Junior to Mid-Level Developer role, show them what I have and move up like in any job/company but that is not specific enough for a plan. I am looking for something like:

1.) Build the development instance

2.) Learn more AngularJS / JavaScript

3.) Get ITIL certified (Or any certification specific to growth in ServiceNow)

4.) etc.

5.) etc.

6.) etc.

I am wondering if anyone can point me in the right direction?

Thank you,

David

[dlivingston]

Hi Warren Jones,

I would be interested in reading that post...

For me it all started when I was a little boy..... just kidding.

The company I was working for use to use IBM Maximo for their ticketing and asset management needs and no one liked it, which they started using because the ticketing before that was worse. The problem is when they moved from worse application to Maximo everyone wanted to customize it so it felt a lot like the familiar "worse application".... and then when they decided to go from Maximo to ServiceNow those same people said, Maximo is horrible, but we want ServiceNow to act like it.... ok that was a rant and now how I got started.

When the company first implemented ServiceNow I was in Desktop Support using Maximo and then Maximo | ServiceNow in parallel and then finally ServiceNow. Six months later I moved from Desktop Support into Infrastructure Applications where I became the SME for multiple applications and the secondary person for ServiceNow. I went to Knowledge14 and took the System Administrator boot camp, as well as a lot of great labs and got immersed. Then the Primary SME and I became a cohesive team working off each others strengths and continuously customized ServiceNow to meet the business areas wants and needs. He had done the Scripting class in Knowledge14 so I learned from his book and took the System Administrator certification prior to Knowledge15 so that we both could take the Advanced Administration boot camp together and more great labs.  

So that is how I started and it is something I truly enjoy working with. I see you have been a member of the community since March... how did you get your start with ServiceNow? Or is that in your post? Please send me the link I would like to read it.

[warrenjones_ser]

Thanks David for your reply and providing some context into how one gets they start into SN, something that I have yet to really do.

Here's the link to my thread on the subject: How does one get a career start in ServiceNow?

[Vivek Verma]

Hi, 

Its entirely off-topic question. 

I have the same requirement; We need to migrate IBM Maximo to Servicenow. 

I would like it if you help me with your experience. 

Thanks, 

Vivek