Display attachment button (or icon) on a records list on service portal

Dacki
Tera Expert

Hi all !

Could you help me please to achieve the following need ? 

 

I am displaying a records list (asset table) on service portal (see attachent) with 6 colomns. I can reduice the number of culumn if necessary.

I need to add  one more column (attachments) on the rigth with a button (or a icon) for each record. 

The user must be able to: 

1- View attachment button (or icon) on each record 

2- Download attachment (pdf)  when he/she click on the button (or icon). Not need to open the record.

 

Thanks in advance

2 REPLIES 2

tharun_kumar_m
Mega Guru

Hi Dacki,

 

Try to create a new column(field) with type as File attachment.

Open any record -> Add that field in your form by configuring Form design.

Personalize the list to show the new Field. 

Now when you attach any file to the record, you will be able to download it.

 

 

If my answer has helped with your question, please mark my answer as accepted solution and give a thumbs up.

 

Regards,

Tharun Kumar

Dacki
Tera Expert

Hi Tharun,

Thank you for your reply.

The need is to show the attachment icon on service portal (with widgets)  and not in backoffice.