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Display broadcast message to a logged in user

WA1
Kilo Sage

‎10-17-2022 06:16 AM

Hello, 

I need to display a message when a user logs in to the instance (any roled user), to do this I have created the following BroadCast Message : 

 

Broadcast Message.PNG

 

The problem is that when I try to test and log in with a user, I don't see the message on the homepage and I don't know where it is supposed to be shown.

 

I have created also an announcement for Service portal but it doesn't show also.

SP.PNG

 

Do you have any idea on how to resolve this?

 

Thank you in advance

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Michael Fry1
Kilo Patron

‎10-17-2022 06:36 AM

I think Broadcast messages showed at the form level. If you try to open a new Incident, for example, then the message will show.

 

If you want something to show at login, take a look at the Homepage splash page: https://docs.servicenow.com/en-US/bundle/tokyo-platform-user-interface/page/administer/homepage-admi... 

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