Display Catalog Item Name in header of Portal after request submitted

Harsha M V
Tera Contributor

 

Hi Team,

 

After request is submitted from Portal, I see REQ number followed by Short description of the catalog item is getting displayed. PFB image

How to display in below format? where do we have to do the code changes to display like below
REQ number - Catalog Item Name - Short description

 

HarshaMV_0-1684841813233.png

 

18 REPLIES 18

Hi @Ankur Bawiskar 

Where exactly we need to make the changes in Server side script?
OOB script is very big. Can you please guide

@Harsha M V 

somewhere here

AnkurBawiskar_0-1684848292695.png

 

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar ,

 

Was these lines tried from your end in your PDI ? And is it working?

I dont see these lines in my OOB script. Just wanted to know

 

HarshaMV_0-1684848468285.png

 

@Harsha M V 

I tried adding from my side. I was just exploring on that script

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

@Ankur Bawiskar 
Please let me know if it worked by raising request. I will also try it from my end.
If possible provide the screenshot post submitting request to see the result.