Display certain records in particular view

[William08]

Hi all,

I've a requirement to display some records in that particular view. Is there is a way to do that?

For example if incident has priority one then only the priority one incidents should be displayed in the "major incident" view on the list.

Thanks in advance

[Peter Bodelier]

Hi @William08 

You can do this using view rules.

If you need additional help, let me know.

[William08]

Hi Peter,

Thanks for the reply. I tried doing this but it didnt work out below is the scrrenshot am i missing anything here

[Peter Bodelier]

Hi @William08 

I think I misunderstood your question.
You want to filter the records based on the list view?

I'm not entirely sure that is possible, but you could try using a Query business rule:

Use as condition: 

global.RP.getReferringURL().indexOf('_list.do') >= 0

Use in the script (example):

var view_name='';
if (gs.getSession().isInteractive()) {
var map = gs.action.getGlideURI().getMap();
if (map.get('sysparm_view') != null) {
view_name= map.get('sysparm_view').toString(); //This contains view
}
}
        
if(view_name == 'major_incidents') {
       current.addQuery('priority', '1');
 }

However, it may be better to simply use a fixed query in the module, to show the right records.

[William08]

Hi Peter this not working on the list is there anything i should take care off?