display message for related list

[carlosrlara]

I would like to have a pop-up be displayed to an ITIL user when a Configuration Item Related List is present and active.

I have been reviewing and i can add an info message at the top but this can easily be ignored.

What i have come up with a simple alert message

What i have so far is a client script that i need to set for each table.

Presently, we use Server, Computer, and Network gear. When there is an active related list, i would want to display a message

function onLoad() {

    //Type appropriate comment here, and begin script below

  alert('Please Review any open CMDB Task Items');

}

[venkatiyer1]

You don't need to make Ajax call for this as the form has the information.

Regards,
Venkat

[carlosrlara]

Venkat,

wow, this seems much simpler. Thanks. I will try and let you know how it goes. Thanks!

[carlosrlara]

Venkat,

i bypassed the rule right now just to ensure the alert works

here is what i have

function onLoad() {

var list = GlideList2.get("x_snc_ci_validator_validation_task");

// You can get the ID of related list from the developer tool bar. Check for the div holding the content and grab the list id.

var numberOfCMDBItems   = list.grandTotalRows; // This parameter tells us number of rows in that list. Which should be greater than zero for alert

if (numberOfCMDBItems > 0 ) {

alert("'Please Review any open CMDB Task Items");

} // Instead of alert you can do glide window too.

The alert still fired even though there were no CMDB Validation Tasks present.

Any ideas?

[venkatiyer1]

Hi Carlos,

We might want to debug to ensure the list id is correct. If you have chrome toolbar, ensure you select that frame where your form is displaying. Post that

Try this line below. You should see what I have in the log. And then try list.grandTotalRows. I took a sample list to do this and got the answer. hope this helps..

var list = GlideList2.get("x_snc_ci_validator_validation_task"); list;

[carlosrlara]

here are the console logs. i have italicized where the script errored out

added render event for ui_policy_onLoad

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.244] form rendered

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 running inline scripts, count: 0

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 runBeforeRender

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.001] onLoad PCG_RenameOSFields

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.000] onLoad calcReturn

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 ***************************************************

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 A script has encountered an error in render events

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 TypeError: Cannot read property 'grandTotalRows' of undefined

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 Script ends. Continuing happily

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 ***************************************************

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.000] onLoad cmdb_task_present_2

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:07.182] onLoad Onload_CMDB Task

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.001] onLoad PCG_RenameEOLFields

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.002] ui_policy loaded

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 runAfterAllLoaded, functions: 92

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 fireAllChangeHandlers start

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 fireAllChangeHandlers end

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 late load functions: 3

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.053] runAfterAllLoaded finished

cmdb_ci_computer.do?sysparm_nostack=true&sys_id=001db4c64fdc0a003aa5e72e0210c7af&sysparm_record_tar…:99 +-- Parse times

cmdb_ci_computer.do?sysparm_nostack=true&sys_id=001db4c64fdc0a003aa5e72e0210c7af&sysparm_record_tar…:100 | CSS parse: 20.115000000000236

cmdb_ci_computer.do?sysparm_nostack=true&sys_id=001db4c64fdc0a003aa5e72e0210c7af&sysparm_record_tar…:101 | JS   doctype: 89.89499999999998

cmdb_ci_computer.do?sysparm_nostack=true&sys_id=001db4c64fdc0a003aa5e72e0210c7af&sysparm_record_tar…:102 | JS at end of page: 143.31999999999994

cmdb_ci_computer.do?sysparm_nostack=true&sys_id=001db4c64fdc0a003aa5e72e0210c7af&sysparm_record_tar…:103 +-- All parsing: 253.34500000000003

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 after page loaded starting

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.016] GwtListEditor onTableLoad, tables examined: 10

js_includes_navpage15.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:1922 [00:00:00.023] after page loaded complete, functions called: 7

js_includes_ngCommon.jsx?v=01-21-2016_1839&lp=Thu_Jan_14_04_37_39_PST_2016&c=3_42:18414 >>> connection exists, request satisfied