Display text in Create New Article view

lsaulon
Tera Contributor

When a user selects "Create New Article", display clear, read-only guidance for each Knowledge Base showing its Objective, Intended Audience, and Eligible Contributors. This information appears contextually beside the Knowledge Base selection field, enabling authors to make an informed decision and reduce misplacement, rework, and downstream governance correction.

Is it feasible doing it in servicenow?

lsaulon_0-1778214095347.png

 

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