Display username using sysid

[Sachin G K1]

Hi All,

Below code is giving alert as undefined. Please help

function onChange(control, oldValue, newValue, isLoading) {
if (isLoading || newValue == '') {
return;
}

//Type appropriate comment here, and begin script below
var requested_user_sysid = g_form.getValue('requested_for');
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id', requested_user_sysid);
gr.query();
gr.next();
alert(gr.name);

[Musab Rasheed · Accepted solution]

Hi Sachin,

GlideRecord won't work in service portal , Kindly use Glidereference or GlideAjax, you will find lot of examples, Also there is one mistake in code you need to use if(gr.next()) instead of direct gr.next(), Mark my answer as correct if that helps.

var requested_user_sysid = g_form.getValue('requested_for');
var gr = new GlideRecord('sys_user');
gr.addQuery('sys_id', requested_user_sysid);
gr.query();
if(gr.next());
{
alert()
}

Regards

[Voona Rohila]

Hi Sachin

It's not good practivce to use GlideRecord in client side scripting.

You can use getRefernce or GlideAjax 

examples:

https://docs.servicenow.com/en-US/bundle/sandiego-application-development/page/script/ajax/topic/p_A...