Good Afternoon,
Can someone please tell me how I can see the VIP icon when looking a lists for request and incidents?
I am sure it used to display but I have just noticed that it is no longer listed. I can see it on the incident form against the Caller field but it does not display against the Requested for field.
I would like to be able to make a filter from this list that displays all the VIP tickets for request and incidents.
Is there an easy way to fix this?
