Hi @Sandeep Rajput,
I would greatly appreciate your assistance in identifying the specific changes needed in the following code to resolve the issue
Script Include:
getUserDataById: function(userId) {
var userRecord = {};
var userGr = new GlideRecord('sys_user');
if (userGr.get(userId)) {
userRecord = {
sys_id: userGr.getValue('sys_id'),
operatingdivision: userGr.getValue('u_operating_division'),
};
}
return userRecord;
},
process: function() {
var userId = this.getParameter('sysparm_user_id');
var result = this.getUserDataById(userId);
return new JSON().encode(result);
}
});
Client Script:
function onLoad() {
//Type appropriate comment here, and begin script below
var userId = g_form.getValue('opened_for');
getUserDataById(userId, function(userData) {
//alert(userData.operatingdivision);
g_form.setValue('line_manager', userData.linemanager);
g_form.setValue('location', userData.worklocation);
g_form.setValue('directorate',userData.operatingdivision);
});
function getUserDataById(userId, callback) {
var ga = new GlideAjax('global.UserQueryScriptInclude');
ga.addParam('sysparm_name', 'process');
ga.addParam('sysparm_user_id', userId);
ga.getXML(function(response) {
var data = response.responseXML.documentElement.getAttribute('answer');
var userData = JSON.parse(data);
callback(userData);
});
}
}
