Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Displaying of User Company next to User Name in any tickets activity log

sagarika123
Tera Contributor

We have a requirement to display User's Company next to User Name in any tickets activity log.
We update the calculated value of sys_user table's name field to add company name. But this also caused the other fields such as caller, created for (in incident) displaying company name.

Is there a way to make this change available only for activity logs but not for any other fields.

8 REPLIES 8

caller.PNG

 

activity.PNG

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

 

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

activity.PNG

caller.PNG

  

 

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

caller.PNG

activity.PNG

  

sagarika123
Tera Contributor

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

 

caller.PNG

activity.PNG