Displaying of User Company next to User Name in any tickets activity log

sagarika123
Tera Contributor

We have a requirement to display User's Company next to User Name in any tickets activity log.
We update the calculated value of sys_user table's name field to add company name. But this also caused the other fields such as caller, created for (in incident) displaying company name.

Is there a way to make this change available only for activity logs but not for any other fields.

8 REPLIES 8

caller.PNG

 

activity.PNG

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

 

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

activity.PNG

caller.PNG

  

 

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

caller.PNG

activity.PNG

  

sagarika123
Tera Contributor

 We need the company name next to the user name in the activities. We do not need company name next to caller/created for or any other place where sys_user table is used as a reference table.

 

caller.PNG

activity.PNG