Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Do we have any pre built virtual agent topic available for acknowledging the SLA breached Incidents

Pavan Kumar28
Tera Contributor

‎03-31-2024 10:00 PM

Hi Team,

I have a requirement: whenever a user select any incident I want to presents the SLA of selected incident. So, in virtual agent do we have any topic that  presenting SLA of Incident ?

Thanks and regards,
Pavan.

0 Helpfuls
  • 187 Views
0 REPLIES 0