Do we need ServiceNow's orchestration licence even if I am not using any orchestration activity in workflow for outbound REST integration?

mp31
Tera Contributor

‎01-19-2018 03:47 AM

Hi All,

We are working on one of the ServiceNow project which involves outbound REST integration between ServiceNow and third party tool(VMware vRA tool).

Here we are making REST calls to third party to get the details for token generation, authentication, finding entitlement and other related stuff.

 

To make REST calls, we are NOT using any orchestration workflow activity. These REST calls are initiated within Script Includes which are called by various entities like processors, business rules etc. but not through workflows.

 

Can anyone confirm -"Do I need core Orchestration licence to make any outbound REST calls to third party?"

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Aditya Telideva
ServiceNow Employee
ServiceNow Employee

‎01-19-2018 04:08 AM

Hi Manish,


Please go through the below pdf which might give you some insights. However for anything related to licensing its advisable to get in touch with your sales team



https://www.servicenow.com/content/dam/servicenow/documents/datasheets/ds-orchestration.pdf


Thanks,


Adi


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rob_pastore
ServiceNow Employee
ServiceNow Employee

‎01-19-2018 05:14 AM

No, Inbound and outbound SOAP and REST is available without Orchestration.


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