Yokohama - Orchestration Databus Output is Empty
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 12:30 PM - edited 07-30-2025 05:35 AM
I have hundreds of workflows where we use AD Activities to Add and Remove. I use these scratchpads after successful or failed. They are no longer bringing back any data even though I see it's being written to the ECC Queue correctly
Here are some screenshots on what happens today it returns DATA whether it be successful, skipped or error. After Yokohama top screenshot. Bottom screenshot is today
Example of error in ECC Queue
<error>(&(objectClass=Group)(samaccountname=GG_TFS_Restricted_DBATeam_Contributorr)) could not be found
HRESULT: [-2147024809]
Example of Normal Output when Successful
<output>
SKIPPED: 40635 Already a member of 'GG_TFS_Restricted_DBATeam_Contributor'
or
<output>
SUCCESS: 40635 Added to 'GG_TFS_Restricted_DBATeam_Contributor'
workflow.scratchpad.output = data.get(19).output;
current.work_notes = 'AD Provisioning Information: ' + workflow.scratchpad.output;
or failed
workflow.scratchpad.error = data.get(19).errorMessage;
current.work_notes = 'AD Provisioning Information: ' + workflow.scratchpad.error;
current.u_orchestration_failed = 'true';
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 01:33 PM
This might be helpful - Solved: Help with a Run Script in Workflow for AD Orchestr... - ServiceNow Community
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 01:43 PM
It's Orchestration in the workflow that worked till Yokohama so my guess is they changed something. It doesn't even show the 'successful' activity correct anymore
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-31-2025 11:28 AM
Check this documentation for deprecated activities -List of Orchestration activities
Could you also check if the workflow is showing similar behavior for 'Remove User" activity ?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-29-2025 01:34 PM
Another support article - Troubleshooting the Workflow Scratchpad | Diagnosing missing or unexpected values - Support and Trou...