Docs related to Virtual Agent Lite ServiceNow

Sriram34 · ‎01-28-2025

Hello Team,

Can someone provide implementation, pre-requisites , requirement gathering , design documents related to

Virtual Agent Lite.

Thanks,

Sriram

Dr Atul G- LNG · ‎01-28-2025

Hi @Sriram34

The best place to go is Now Create. Just log in to Now Create and go to the "Asset" section.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Community Alums · ‎01-28-2025

Hi @Sriram34 ,

You can get all these documents on Now Create. Additionally check the below links:

https://www.servicenow.com/community/virtual-agent-nlu-blogs/planning-guide-for-a-successful-virtual...

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-what-needs-to-be-gathered...

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/itsm-virtual-agent/...

https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-lite-setup/td-p/2428580/page/...

https://www.servicenow.com/community/sysadmin-forum/virtual-agent-chat-implementation-experiences/m-...

Regards,

Bhavani

Sriram34 · ‎01-28-2025

@Community Alums can u provide links