Document Intelligence Process Error

mindymiles
Tera Contributor

‎08-30-2024 06:52 AM - edited ‎08-30-2024 08:15 AM

Hello,

 

Looking for some assistance in understanding the this error I am receiving on my use case for document intelligence. I received no errors during the training of the use case,  however when I added integration I started receiving this error on the training process 3. Training Solution: "NSE0016:Failed to execute component docintel_pdf2img : Unable to locate PDF attachments at the paths specified by the attachment downloader."

mindymiles_0-1725025889716.png

 


The pdf is on the sys_attachment table.   Any assistance would be greatly appreciated.

 

UPDATE:  I see that the attachment is not making it to the document task.   I have attempted to manipulate the flow to copy the attachment to the document task (sys_di_task).   However, the attachment is not getting attached to the document task:

mindymiles_0-1725030866022.png

 

mindymiles_1-1725030914115.png

 

 

 

 

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dylandias
Tera Contributor

3 weeks ago

Hi Mindy!
Have you found a solution to this? I'm facing the same issue. 🙂

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dylandias
Tera Contributor

3 weeks ago

@mindymiles I've found the solution. Look up in the sys_user table for the MLTrainer user. DocIntel uses this user as the executor for the reading process so it needs to have the platform_ml_read  role to pass through the ACL GraphQL.

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