Document Q&A Virtual agent now assist

[jean-pauldehaas]

Hi All,

We are trying to make the Document Q&A work in Virtual agent on our portal but whatever we try we always get the same message after we upload an attachment:

does anyone know where to configure this ?

[Tanushree Maiti]

Hi @jean-pauldehaas 

Check these links if helps:

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-api-sending-attachments/m...

https://www.servicenow.com/community/virtual-agent-forum/virtual-agent-document-upload-file-size-lim...

https://www.servicenow.com/community/virtual-agent-nlu-forum/virtual-agent-api-sending-attachments/m...

[jean-pauldehaas]

@Tanushree Maiti thanks but i think those are all other issues