Docusign intergration with servicenow ?

meragz
Tera Contributor

Hi ,

How easy to integrate docusign with service now ?

 

My requirement is once the servicecalatog item got submitted using workflow send the docusign to one of the approvers with some of the variables added to docusign document ?

 

Please advise !

 

3 REPLIES 3

Ratnakar7
Mega Sage
Mega Sage

Hi @meragz ,

 

Integrating DocuSign with ServiceNow is relatively easy, and there are several ways to achieve this integration.

One way is to use the DocuSign's integration apps available on the ServiceNow Store. This app provides pre-built integration between ServiceNow and DocuSign and allows you to send, sign, and manage documents directly from ServiceNow. You can use this app to configure workflows that trigger DocuSign envelopes to be sent to specified recipients with the necessary variables and data from the Service Catalog item.

Another way is to use ServiceNow's REST API to create an integration with DocuSign. You can use the API to trigger DocuSign envelopes to be sent to recipients with the necessary data and variables from the Service Catalog item.

Regardless of the method chosen, you will need to have a DocuSign account and API keys to integrate DocuSign with ServiceNow. You can refer to the DocuSign Developer Center and How to Use DocuSign for ServiceNow for further guidance on setting up the integration.

 

Ratnakar7_0-1681103292279.png

 

 

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Thank you!

Ratnakar

meragz
Tera Contributor

Thanks Ratnakar for the information you provided . I need to the both options .

Are there any simple examples are demos available ?

Swapnil24
Giga Guru

Hello @meragz 

here's the documentation for the OOB ServiceNow to DocuSign spoke

https://docs.servicenow.com/bundle/utah-integrate-applications/page/administer/integrationhub-store-...