Does any on know how to trigger the location.affected notification

[jamesbet23]

Anyone knows how this notification trigger or sends?

[lauri457 · Accepted solution]

Sure, to trigger the event:

1. Add location affected [task_location] record with a reference to a task table record and a location [cmn_location]
2. Update record (br is only update not insert)
3. location.affected event fired, confirm from [sysevent].

Note that if you have location hierarchy setup properly the event will bubble to the top of the parent-child hierarchy.

Might be you are actually struggling with the subscribable notification. So, how to trigger the notification?

1. It is a subscribable notification so you need to subscribe to it [sys_notif_subscription] by using the notifications preferences experience for example 
2. When you are testing it notice that the email is set to not send to event creator so if you update the incident you won't get the notification OOB
   

 

[jamesbet23]

This is so helpful thank you regarding the task_location is it the Affected Location on the related list of the Incident?

[Tanushree Maiti]

BR Details:

Name : Affected location notifications

Table : Task

Below is the screenshot for location.affected event:

[Ankur Bawiskar]

@Tanushree Maiti 

The answer was already shared by @lauri457 

Any reason to share the same again and repeat?

[jamesbet23]

How is it related to incident though is there any step by step to trigger this one I am sorry as I already tried everything I can and the event is not firing