Does any on know how to trigger the location.affected notification

jamesbet23 · 3 weeks ago

Anyone knows how this notification trigger or sends?

lauri457 · 3 weeks ago

Sure, to trigger the event:

Add location affected [task_location] record with a reference to a task table record and a location [cmn_location]
Update record (br is only update not insert)
location.affected event fired, confirm from [sysevent].

Note that if you have location hierarchy setup properly the event will bubble to the top of the parent-child hierarchy.

Might be you are actually struggling with the subscribable notification. So, how to trigger the notification?

It is a subscribable notification so you need to subscribe to it [sys_notif_subscription] by using the notifications preferences experience for example
When you are testing it notice that the email is set to not send to event creator so if you update the incident you won't get the notification OOB

BharatC · 3 weeks ago

Notification Name: Affected location notifications

Trigger Condition: javascript&colon;new AffectedUtils().hasAffected(current, "task_location", "task");

It means if this task have any related records in the "task_location" table?

then it triggers the Business rule and then notification

Please mark this response as Helpful & accept it as solution if it assisted you with your question.

Regards

lauri457 · 3 weeks ago

The br "Affected location notifications" on task

/sys_script.do?sys_id=0a7daca70a0a0b1d00b156b6b953267b

jamesbet23 · 3 weeks ago

Can you walk me through it cause I already seen that business rule and got no Idea how to trigger it.

jamesbet23 · 3 weeks ago

Can you walk me through it? As I am still wondering how to trigger that on the incident.