Does problem task analyst role contributes to using a license ?

[Servicenow lear]

Greetings all,

I have a naive question,  my customers are looking for a way for users to work on problem task without using ITIL licensing.

Is problem task analyst role good way to go about it. 

does giving problem task role to 50 users not impact itil license ? 

[Mark Roethof]

Hi there,

Regarding licensing, always:

[Dr Atul G- LNG]

Hi @Servicenow lear 

I think it will impact ( prb task analyst), but better to check with your SN account manager for same and get clarified. .