Does the GRC Business User Role(sn_grc.business_user) consume a license in ServiceNow?

anjali_rabade
Tera Contributor

Hi everyone,

 

I’m currently reviewing license consumption for GRC roles in our instance and need some clarification.

 

While checking in Subscription Management and the license_role table, I couldn’t find the sn_grc.business_user role listed, but I did find sn_grc.business_user_lite with the role type set to Fulfiller.

 

From this, it seems that GRC Business User might be a non-licensable (free) role, while Business User Lite is a licensed role under Integrated Risk Management (IRM).

 

Can anyone confirm if this understanding is correct?

Also, could someone explain the functional difference between the Business User and Business User Lite roles in GRC?

 

Thanks in advance for your help!

 

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