dot walk on variable attribute of catalog item

[harry24]

As shown in attachment their is variable called user data which populates data from sys_user table I want to popukate name , department and department head in the variables as shown .

How to dot walk reference field in varaible attribute ??

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name ;department;department.department_head ,ref_ac_columns_search=true

I have done this , but this is not working

[Ashwini Jadhao]

Hi Harry,

Please go through the below  link:

https://community.servicenow.com/community?id=community_article&sys_id=25ab64741babf850c17111751a4bcbc9

This article helps you to resolve your query.

Please mark my answer as helpful or correct if it works for you.

[Muhammad Khan]

Hi harry,

The backend name of department head is dept_head so use this

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=nam;department;department.dept_head,ref_ac_columns_search=true

[Aman Kumar S · Accepted solution]

Hi @harry 

Field name is incorrect

ref_auto_completer=AJAXTableCompleter,ref_ac_columns=name ;department;department.dept_head ,ref_ac_columns_search=true

Feel free to mark correct, if your issue has been resolved, so it ends up in solved queue.

Will be helpful for others looking for the similar query.

[Ankur Bawiskar]

Hi,

why to raise a duplicate question?

you already raised yesterday

variable attribute

Please delete this question as there are already responses to your older question

Regards
Ankur