Dot walk to "Task SLA" to add to task list view?

[SC10]

When I am doing a List Layout edit, I am not seeing any way to dot walk to Task SLA reference on my tasks. These tasks all have related lists of Task SLAs, but I am not seeing it as a dot walk reference option when in List Layout edit options.

Any idea why this reference is not visible? Would really like to pull some info from Task SLA's into a list view.

Thank you.

[coryseering]

Hi Shane,

Related Lists are records which have a reference field pointing at this table. For instance, task_sla's have a reference to the task they are related to. That is not a 2-way relationship (tasks don't necessarily know or care about the task_sla's tracking them).

If your tasks don't specifically have a reference field on them that points at task_sla, you can't dot-walk from the task to the SLA.

There are all sorts of things you can do to get information about a task_sla into your task, but you have to remember that one-way relationships often imply a many-to-one scenario- like 5 different task_sla records that relate to one Incident. That is actually very common with SLA's since you may have vendor SLAs, internal SLAs, escalation SLAs, etc. all applying to a single incident at once. How would a dot-walk know which of the task_sla records you were walking to?

If you only need a small bit of information, consider adding a new calculated field to the task which can query the specific data you need and show it to you. Or use an onDisplay business rule to fetch it and put it into a similar purpose-specific field.

Does that make sense?