dot walking data not populating when exporting record to pdf

[mhunter]

I am trying to export a task (form view) to PDF to print. when doing so, the dot walked fields are not populating data. 'requested for' data is blank, although I have access to the data and can see it just fine from the form view. this started occurring after the upgrade to yokohama.

[Pradeep Thipani]

Hi @mhunter ,

This is a known issue. Please find below the KB article that was published two days ago.

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2184477

Thanks,

Pradeep

[Rafael Batistot]

Hi @mhunter 

This article might help you 

https://www.servicenow.com/community/developer-articles/how-to-export-multiple-tasks-records-form-vi...