Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Download attachment button in workspace

Rosy14
Kilo Sage

Hi,

I have a button in workspace. I want to download the attachment on it after clicking button. For platform view it is working but in workspace not. Plz help. Also I want to add the attachment sys_id . here i manually adding that.

Rosy14_0-1709719585074.png

function onClick(g_form) {
	var URL = '/sys_attachment.do?sys_id=0d93d8591bb442100f52a797b04bcb3e';
	g_navigation.open(URL, '_blank');

}
1 ACCEPTED SOLUTION

SatheeshKumar
Kilo Sage

hi @Rosy14 
Can you try     top.window.open(URL,'blank'); instead of g_navigation.open(URL, '_blank');

View solution in original post

3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Rosy14 

 

You need to create the UX button mapping for same.

 

https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta...

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

SatheeshKumar
Kilo Sage

hi @Rosy14 
Can you try     top.window.open(URL,'blank'); instead of g_navigation.open(URL, '_blank');

Rosy14
Kilo Sage

Thanks.. working