Downloading All attachments using SNGuru solution to capturing all attachments on a task as a ZIP file ?

[Liyakhat]

Hello All,

I am trying to download all the attachments from attachment table for incidents/request items

i have seen a solution provided by servicenow guru 

https://www.servicenowguru.com/scripting/download-attachments-zip-file/

this works fine for single incident/request item and it downloads perfectly

my requirement is to download all the attachments from the attachments table,here we are passing sys_id and table name from ui action to script processor ,can we pass multiple sys_ids and loop through it to download all attachments of all incidents??

[Liyakhat]

Hello asifnoor,

i see only images are downloading is it not downloading pdf,docs etc do i have to make any further changes??

[asifnoor]

Do you see pdf or docs in this line output?

gs.info("Entered into this loop"+file);

[asifnoor]

Make 1 change in the code

Replace this line

if (gr.next()){

WITH

if (gr.getRowCount() > 0){

and it will work.

[Liyakhat]

hello asifnoor,

no it did not entered into the logs,only i see images png/jpg

[asifnoor]

The line is present in the while loop, so you should get that log.

Also make the above change in code which i gave in my last post and then check.