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07-12-2024 06:38 AM
I'm able to Save as Draft and any forms which currently have a draft saved will be recognized, but the tab to actually see the drafts is missing.
Solved! Go to Solution.
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07-12-2024 08:27 AM
Solved it! It looked like everything was setup correctly but the page that the menu item was pointing to had the wrong widget nested in Container 2. Was using a custom widget a previous dev had been using.
I swapped to the My Requests (v2) version and it's now working! Greatly appreciate the help on this.
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07-12-2024 08:19 AM
Hi @MBarrott
If you visit this article :
https://www.servicenow.com/community/developer-articles/save-catalog-items-as-draft/ta-p/2855484
already shared by @Sid_Takali , where @Mark Roethof mentioned about system properties. Have a look on same.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-12-2024 08:22 AM
Hi @Dr Atul G- LNG - I went through that page and it looks like everything is correct.
I think the issue might be that the page is pointing to the wrong widget. See our instance versus my PDI:
Is there a simple way to make container 2 point to the different widget?
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07-12-2024 08:25 AM
Hi @MBarrott
Yes, that's interested. Might need to update the Portal plugin once. or the widget code need to update as it has been cloned and renamed.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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07-12-2024 08:27 AM
Solved it! It looked like everything was setup correctly but the page that the menu item was pointing to had the wrong widget nested in Container 2. Was using a custom widget a previous dev had been using.
I swapped to the My Requests (v2) version and it's now working! Greatly appreciate the help on this.
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07-12-2024 08:28 AM
Wow.. good to know mate..
Please accept relevant answers as solution and close the thread.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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