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07-12-2024 06:38 AM
I'm able to Save as Draft and any forms which currently have a draft saved will be recognized, but the tab to actually see the drafts is missing.
Solved! Go to Solution.
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07-12-2024 08:27 AM
Solved it! It looked like everything was setup correctly but the page that the menu item was pointing to had the wrong widget nested in Container 2. Was using a custom widget a previous dev had been using.
I swapped to the My Requests (v2) version and it's now working! Greatly appreciate the help on this.
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07-12-2024 08:19 AM
Hi @MBarrott
If you visit this article :
https://www.servicenow.com/community/developer-articles/save-catalog-items-as-draft/ta-p/2855484
already shared by @Sid_Takali , where @Mark Roethof mentioned about system properties. Have a look on same.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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07-12-2024 08:22 AM
Hi @Dr Atul G- LNG - I went through that page and it looks like everything is correct.
I think the issue might be that the page is pointing to the wrong widget. See our instance versus my PDI:
Is there a simple way to make container 2 point to the different widget?
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07-12-2024 08:25 AM
Hi @MBarrott
Yes, that's interested. Might need to update the Portal plugin once. or the widget code need to update as it has been cloned and renamed.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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07-12-2024 08:27 AM
Solved it! It looked like everything was setup correctly but the page that the menu item was pointing to had the wrong widget nested in Container 2. Was using a custom widget a previous dev had been using.
I swapped to the My Requests (v2) version and it's now working! Greatly appreciate the help on this.
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07-12-2024 08:28 AM
Wow.. good to know mate..
Please accept relevant answers as solution and close the thread.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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