Drilldown in Reports filtering not possible (Dashboard)

Meloper
Kilo Sage

Hi Developers,

i checked 

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/co...

but i have Problems to configure a Drilldown.

My Report shows all active Incidents of my Group, group by CI (Bar Chart)

Now i want to create a Drilldown to show the Assigned to Field of a selected CI Bar of the Chart.

 

The Problem is, that if i create a Drilldown, like in this Video, i can not set a filter.

The Drilldown Report shwos all Incidents of the company...

In the Video it copies the existing Filter.

 

Second Question:

In the Video, they use a Data Source, where i can create this Data Source?

 

Thank you

1 ACCEPTED SOLUTION

Namrata Khabale
Giga Guru

Hey Meloper,

I have tried it by creating report on incident table, Just click on Any baar in main report and you will able to see Drilldown as well as filter to it.

Refer the Screenshot:

 

If you want to go through Data source/report sources refer the links below:

We need to create report source and then you can add it by choosing data source as a source type field.

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/co...

 

Mark it Correct or Helpful, if it works based on impact....!!!!

 

Best Regards,

Namrata.

 

View solution in original post

1 REPLY 1

Namrata Khabale
Giga Guru

Hey Meloper,

I have tried it by creating report on incident table, Just click on Any baar in main report and you will able to see Drilldown as well as filter to it.

Refer the Screenshot:

 

If you want to go through Data source/report sources refer the links below:

We need to create report source and then you can add it by choosing data source as a source type field.

https://docs.servicenow.com/bundle/orlando-performance-analytics-and-reporting/page/use/reporting/co...

 

Mark it Correct or Helpful, if it works based on impact....!!!!

 

Best Regards,

Namrata.