Dropdown without "None" must specifiy a default value
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‎04-28-2025 12:15 AM
Hi,
Is there a way on how to remove the option None from choice list if there must not be a default value for that field. Also for report purpose, they dont want to see the option "None".
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‎04-28-2025 12:23 AM
The purpose of "None" is to cover the default value. If you don't want "None," you need to modify the choice as shown below and then add the default value.
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Dr. Atul G. - Learn N Grow Together
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‎04-28-2025 12:37 AM
that's how the OOTB behavior is
If you don't have None and don't provide any Default value then system picks the 1st choice with lowest sequence number as Default
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎04-28-2025 12:40 AM
Hi @Sydney Esposo
That's the expected behaviour.
The choice type field must have a default value (if you don't want the 'None' option), or it must include the 'None' option. It cannot be configured to have neither a 'None' option nor a default value.
Regards,
Siva