Duplicate Instances Issue Post MID Server Installation
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11-21-2024 01:01 AM - edited 11-21-2024 01:05 AM
Hello Everyone,
ServiceNow mid server installation failed couple of times with pop-up installation is partially completed and with No installation files being created. So we removed service and tried to install again. (We are using the same server for the Dev and UAT instances.)
After the couple of times installation of the MID Server in our environment for Staging is successfully completed, we have observed duplicate instances appearing in Installed applications of the Windows due to failed installation attempts.
We can see only 1 service is created, by the name, But when we checked the programs and features, the multiple instances are visible for the same name.
We are unable to remove/uninstall these duplicate entries through the Control Panel -> Programs and Features section on the Windows.
We have attempted some preliminary troubleshooting steps, including restarting the server and uninstalling from command prompt, but the issue persists.
Has anyone faced the same issue and aware of the workaround?