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Duplicate records on insert or update

zacks
Tera Contributor

Hello,

I am using a run script to update or insert a new record. However, I observed that my script is creating multiple records. Sometimes, it creates like 40 or so records with only 1 being the correct record that. My code is below.

///

var grp = new GlideRecord('proc_po');

grp.addQuery('number',current.sys_id); //Check if number & sys_id exists

if(grp.next()){ //check if records exists

grp.setValue('vendor', current.variables.u_vendor); //vendor

grp.vendor_account = current.variables.u_vendor_account;   //

                              grp.update();

}else {

grp.initialize();

grp.short_description = current.cat_item.name;

grp.setValue('vendor', current.variables.u_vendor); //vendor

grp.setValue('product_catalog', current.cat_item.name); //set Item Requested

grp.setValue('ship_to', current.variables.u_ship_to);

grp.setValue('requested_by', current.request.requested_for); //set Requested by

  grp.insert();

///

4 REPLIES 4

Jaspal Singh
Mega Patron
Mega Patron

Hi Zack,



Code seems to be fine you can try using something as below



///


var grp = new GlideRecord('proc_po');


grp.addQuery('number',current.sys_id); //Check if number & sys_id exists


if(grp.next())


{ //check if records exists


gs.log('In loop for group update');


grp.setValue('vendor', current.variables.u_vendor); //vendor


grp.vendor_account = current.variables.u_vendor_account;   //


                              grp.update();


}


else


{


gs.log('In loop for creationi of grup');


var grp1 = new GlideRecord('proc_po');


grp1.initialize();


grp1.short_description = current.cat_item.name;


grp1.setValue('vendor', current.variables.u_vendor); //vendor


grp1.setValue('product_catalog', current.cat_item.name); //set Item Requested


grp1.setValue('ship_to', current.variables.u_ship_to);


grp1.setValue('requested_by', current.request.requested_for); //set Requested by


  grp.insert();


}


///



Have added appropriate logs for update kindly use that to check & get better understanding.


Thanks a lot Jaspal,



It didn't quite work as I expected. I still have multiple records created.


Did you get any chance to monitor the logs.


Thanks Jaspal.



Yes, the log shows the same number of instance of record creation.