Dynamic drop down in Service Catalog

[madanm7786]

Hi All,

Need your help in below requirement.

I need to create a drop down or reference variable in 1 catalog item and the value should be populated dynamically based on the Requested user group.

Group	Cost Center
A	123
B	456
C	789
D	235
E	568

If the Requested user belongs to group A then 123 cost center should be visible. If Requested user belongs to multiple groups like(A, B, C) respective cost center should be visible.

Can you please help how can i achieve this requirement. And what type of variable you suggest for this Reference or Drop down variable.

Thanks,

Madan

[Priyanka Chandr]

Hi,

Refer below link that might help you

https://community.servicenow.com/community?id=community_question&sys_id=0618c76ddb1cdbc01dcaf3231f96...

Kindly mark it correct and helpful

Thanks,

Priyanka

[madanm7786]

Hi Priyanka,

Thanks for your help. I am aware of this solution. But this requires multiple combinations of if conditions. So i am looking for some standard solution.

Thanks,

Madan

[Megha Padale]

Hi,

Please refer below link this might help you to get solution:

https://community.servicenow.com/community?id=community_question&sys_id=25698365db5cdbc01dcaf3231f96...

If my answer helped you, please mark answer as helpful and correct.

Thanks and regards,

Megha.

[Vivek Verma]

Hi, 

You can use Look Select Box.