Dynamic drop down in Service Catalog

[madanm7786]

Hi All,

Need your help in below requirement.

I need to create a drop down or reference variable in 1 catalog item and the value should be populated dynamically based on the Requested user group.

Group	Cost Center
A	123
B	456
C	789
D	235
E	568

If the Requested user belongs to group A then 123 cost center should be visible. If Requested user belongs to multiple groups like(A, B, C) respective cost center should be visible.

Can you please help how can i achieve this requirement. And what type of variable you suggest for this Reference or Drop down variable.

Thanks,

Madan

[Tanvi Jain]

Hi,

Please refer the below link that might be helpful:

https://community.servicenow.com/community?id=community_question&sys_id=3c0b8baddb5cdbc01dcaf3231f96...

Please mark reply as Correct/Helpful, if applicable. Thanks!

Regards,

Tanvi