Dynamic Translation Button not appearing beside field

Amol Itankar
Kilo Contributor

I am working on dynamic text translation. I have followed all the required steps like

1. Creating Credential

2. Creating Connection

3. Configuring Dictionary for field

4. Set User Default Language

Please help me. I am new to service now.

15 REPLIES 15

As per the below link, we might need to activate and mark the translator as default after creating credentials & connections.

https://docs.servicenow.com/bundle/newyork-platform-administration/page/administer/dynamic-translati...

Please check if this resolves the issue.

Vivektietsood
Tera Guru
Tera Guru

Don't know if you were able to solve this problem, I was in a similar situation and I resolved the problem by marking the default as true in IBM translation in Translator Configuration.

 

Please mark helpful if this answers your question.find_real_file.png

@Amol Itankar - Can you please accept the solution so that this thread can be closed and it helps others with a similar question. 

siva_
Giga Guru

The only steps you need to look into are 

1) Installing Plugin. 

2) Making a translator active.

3) Marking a translator default.

4)Configuring Dictionary of the field with the attribute - Dynamic Translation enabled = true.

Hope fully only these are to be done.

Thanks,

Siva.

 

For the icon to appear the configurations specified above should be fine. For the translation results your connection and cred info should be precise.

 

Thanks,

Siva