Dynamically change portal theme (color and logo) based on login user's company

[VShine]

Our company support multiple companies(three) for HR functions. We wanted to change portal company logo/and color on the portal based on user company record. is it possible? Creating three separate portal is not an option as suffix will be different. Please help!

[Jason Kuhar]

Hi,

Yes,  you can make Service Portal Widgets conform to User Criteria.  IE:  Create the criteria for company and apply as required.

Reference Link for your application: https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/build/service-portal/task/create-user-criteria-record.html

[VShine]

Thank you for quick reply @Jason Kuhar I am sorry for my ignorance but I am not sure how by applying user criteria, how it will update the Company logo or portal theme? Want to have different company logo and color theme.

[Kim Sullivan]

@VShine - looking to do the same thing.  Did you figure this out?

[VShine]

@Kim Sullivan I was able to make progress using following community help.

https://community.servicenow.com/community?id=community_question&sys_id=75f287a1dbd8dbc01dcaf3231f9619dd

But we abandon the idea as the different companies has different fulfillment workflow. So end up creating three portal.

https://community.servicenow.com/community?id=community_question&sys_id=df2dc3a9db9cdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=82a08365db98dbc01dcaf3231f96...