Edit button Is missing in new Configurable Workspace
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‎08-01-2025 04:19 AM
Edit button for the Bulk edit case is not available in the form. Previously It's available in old workspace and after moving to new workspace it's not available.
Thanks,
Kathiresan S
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‎08-01-2025 04:21 AM
Is the screenshot taken after the upgrade? Also, what was the previous version and what is the current version?"
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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎08-01-2025 06:29 AM
Old Workspace is Human Resource: Workspace
New workspace is Agent Workspace (Configurable Workspace), This what i meant.
The Edit button itself not available for the Particular talent management cases after Upgrade.
Thanks & Regards,
Kathiresan S
Thanks,
Kathiresan S
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‎08-01-2025 06:47 AM
Hi @Kathiresan S "So, if the attached screenshot is from the latest Workspace, I can see the Edit button — but there’s no record visible in the list view. If you have the record, you should be able to edit and build on it."
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
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‎08-01-2025 04:54 AM
what do you mean by old workspace? the older HR agent workspace?
Edit button is present I can see but is disabled.
If you select some records, then that Edit button will be enabled.
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader