Edit button Is missing in new Configurable Workspace

Kathiresan S
Tera Contributor

KathiresanS_0-1754047096806.png

Edit button for the Bulk edit case is not available in the form. Previously It's available in old workspace and after moving to new workspace it's not available.

Please mark this as correct and helpful if it resolves the query or leads you in the right direction.



Thanks,
Kathiresan S
6 REPLIES 6

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Kathiresan S 

Is the screenshot taken after the upgrade? Also, what was the previous version and what is the current version?"

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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Old Workspace is Human Resource: Workspace

New workspace is Agent Workspace (Configurable Workspace), This what i meant.

The Edit button itself not available for the Particular talent management cases after Upgrade.

 

Thanks & Regards,

Kathiresan S

Please mark this as correct and helpful if it resolves the query or leads you in the right direction.



Thanks,
Kathiresan S

Hi @Kathiresan S "So, if the attached screenshot is from the latest Workspace, I can see the Edit button — but there’s no record visible in the list view. If you have the record, you should be able to edit and build on it."

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@Kathiresan S 

what do you mean by old workspace? the older HR agent workspace?

Edit button is present I can see but is disabled.

If you select some records, then that Edit button will be enabled.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader