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06-15-2025 10:18 PM
Hi Team ,
I have a requirment on 'Problem' table .
In the notification we need to add two buttons ' Approve ' and ' Reject ' .
If we clicks On approve button , in the problem record worknotes should updated with ' approved ' . Same as if we clicks on reject in the problem record worknotes should updated with ' rejected ' .
can anyone please help me on this request with steps , if possible please provide screenshots for better understanding .
@Ankur Bawiskar Could you please help me here
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08-11-2025 01:42 AM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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08-18-2025 10:39 PM
Hope you are doing good.
Did my reply answer your question?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader