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nameisnani
Mega Sage

Hi Team , 

 

I have a requirment on 'Problem' table . 

 

In the notification we need to add two buttons ' Approve ' and ' Reject ' . 

 

If we clicks On approve button , in the problem record worknotes should updated with ' approved ' . Same as if we clicks on reject  in the problem record worknotes should updated with ' rejected ' .

 

nameisnani_0-1750051032588.png

 

 

can anyone please help me on this request with steps , if possible please provide screenshots for better understanding .

 

@Ankur Bawiskar  Could you please help me here 

5 REPLIES 5

@nameisnani 

Hope you are doing good.

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader