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email approval by email

Bhaskar24
Tera Expert

Hi,

I have created one table Purchase Request, which is not extended from Task table.

I have created relationship of Purchase Request table with Approval table, mentioned query with in that is: "current.addQuery("document_id", parent.sys_id)".

I have created one email notification to approve/reject request by Cost Center Manager, If I am trying to approve request by email the status of my approval is not updating.

I have verified the details in System Mailboxes--->Outbound--->Skipped, in that email log message is showing as: "Skipping 'Update Approval Request', did not create or update sysapproval_approver".

Could you please help on this issue, As I am trying to resolve the issue, but i am not getting what is the cause.

Please find the attached image for Approval record of my request:

Approval Screen shot.PNG

Thanks & Regards,

Bhaskar Reddy

10 REPLIES 10

Can you please explain me, where I should add logs to my script.