Restoring deleted [Record Producers]
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-08-2016 06:07 AM
Hi, is it possible to restore a deleted [Record Producers] and if so, how? Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-08-2016 06:12 AM
I'm not sure off the top of my head if Record Producers will go to the Deleted Records table or not. Even if it did, you need to worry about the cascades through other tables that may have happened from the record producer deletion: variables, variable set relationships, catalog client scripts, catalog ui policies, and all the associated answer tables that store the values of a submitted variable.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-08-2016 06:19 AM
Check in deleted record section if its present along with the relationships.
Restoring Deleted Records - ServiceNow Wiki
Thanks and Hope it helps
Akhil
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-08-2016 06:49 AM
Thanks Robert,
Thanks Akhil,
I restored the record but this didn't restore variable, scripts, UI policies etc.
Can this be one through [Update Sets] where I've the log? Thanks!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎09-09-2016 11:55 AM
Through restore delete records does not gets the relationship back.
Most accurate way is to export/import from the instance where the last backup was restored to.
Thanks
Akhil
Hit Like/Helpful/Correct, if applicable.
