Email body in html field

[Vikram3]

Hi all,

I have a flow designer where the trigger is inbound email. I'm creating a request after the trigger where I need to populate the email body in the description field and the subject in the short description. I used the data pill but it didn't work. I even tried the below script which didn't work either.

var ritmDesc = fd_data.trigger.email.body;

return ritmDesc;

Can anyone help here.

[Ankur Bawiskar]

@Vikram3 

did you print what came in ritmDesc in logs?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vikram3]

This is my trigger

and here's my action

Short description works well whereas the description is not. 

[Ankur Bawiskar]

@Vikram3 

what came in flow context in run time?

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Vikram3]

@Ankur Bawiskar Short Description populated with email subject and the Description field is empty.